Shipping policy
Last updated: September 23, 2026
Canvas Canary ships only within the United States at this time.
Free shipping
Standard shipping is free on all U.S. orders.
Processing and delivery times
Prints are made to order through our production partner after you place your order.
- Production usually takes 2–7 business days
- Transit within the U.S. usually takes 2–7 business days after the order ships
These are estimates, not guarantees. Weekends, holidays, high order volume, and carrier delays can add time. You will receive tracking by email when the order ships.
Carriers and tracking
We do not control the carrier after the package leaves the production facility. Title and risk of loss pass to you when the order is handed to the carrier.
Address accuracy
Enter your shipping address carefully. We are not responsible for delays or lost packages caused by an incorrect or incomplete address. If a package is returned to the production facility because of an address issue, contact us before placing a new order.
Lost or damaged packages
If tracking shows the package was lost, or it arrives damaged, email canvascanarystore@gmail.com within 7 days of the delivery date (or the date tracking last updated). Include your order number, photos of any damage, and photos of the packaging. If we confirm the issue, we will reprint and reship or refund, at our discretion.
Cancellations
You may cancel only before the order is sent to production. Once production has started or the order has shipped, it cannot be cancelled. We do not accept returns. See our Cancellation & Refund Policy for details.
Questions
canvascanarystore@gmail.com